I wanted to take this moment and opportunity to thank you GREATLY for all of your incredible help! The field in insurance is complex and very necessary in a risky business as construction and in a litigious society as well. You have made it easier for me to shoulder the load and be about my business. I always appreciate how prompt, professional and servant-minded you are and you're always pleasant and friendly in the midst of all your work. Great balance. Gratefully,

Exceptional Service When It Mattered Most. Sarah provided outstanding service during a very stressful and time-sensitive situation for our business. Due to an error on our account, our commercial insurance renewal, contractor’s license and bonding, and a required binder for financing a new excavator had not been completed. Had this not been resolved that same day, Washington State Labor & Industries would have closed our account, forcing us to reapply for our contractor’s license and pay reinstatement fees. When I called the main office, Sarah answered and immediately took the time to understand the full scope and urgency of the situation. She handled every necessary step thoroughly and professionally while I was on the phone with her, ensuring everything was completed correctly and on time. Because of her efforts, our business avoided serious disruption. What stood out most was Sarah’s willingness to step in and help knowing she would not be compensated for the time and effort she put in. That level of dedication, integrity, and customer care is rare. Her actions made a real difference for our business, and we are truly grateful for her support.